I went for the first time ever and I was seriously impressed. Their animals looked amazing and seemed to be really well cared for. I went specifically because I heard their avian section was really good. When I checked out the avian isle, I was seriously impressed. The birds were all really friendly, especially Dewey the bird. I even got to meet two really knowledgeable and friendly sales associates who helped me pick out foraging toys for my new bird. I will definitely be coming back as a regular guest!